Confirm the machine’s identity
Ask for the exact model designation, current specification sheet, serial-number format and factory name. Similar-looking machines may be sold by several resellers under different labels.
Request configuration-specific specifications
Engine, hydraulic pump, valve, track width, auxiliary lines, coupler and attachment package can change between listings. Ask for the values tied to the exact unit being offered.
Get documentation before payment
Request the operator manual, maintenance schedule, parts book, wiring diagram and hydraulic diagram. A promise that documents will arrive later is not the same as having them.
Map the service items
List filters, belts, seals, hoses, track components, pins, bushings and engine service parts. Confirm part numbers, stock location and realistic delivery time.
Define the warranty in writing
Ask what is covered, for how long, who diagnoses a failure, who pays freight, whether labour is included and what documentation is required for a claim.
Inspect the actual unit
Use a live video call or third-party inspection to verify cold start, controls, leaks, welds, hose routing, track operation, warning lights, attachments and serial plates.
Calculate the complete acquisition cost
Separate machine price from crating, inland transport, freight, insurance, duty, taxes, port charges, broker fees, local delivery and initial spares.
Protect the transaction
Keep the specification, attachments, delivery terms, inspection conditions and remedy for non-conformance inside the signed order and protected payment process.
Unanswered questions are not automatically proof of a bad machine, but they are part of the risk you are being asked to accept.